What types of customized gifts do you offer?
You can check all the available options on our website.
How does the customization process work?
After purchasing the product from our website, you need to send the pictures (if required to customize your gift) to our official WhatsApp number 87555-59472, OR we'll contact you within 72 hours of your order placement. Afterwards, your product(s) gets delivered to your given postal address.
Can I personalize the gifts with my text or images?
Yes, you are free to do this.
How long does it take to create and deliver a customized gift?

- For Prepaid Orders: 7-8 working days.
- For COD (Cash on Delivery) Orders: 10-12 working days.

Can I see a preview of my customized gift before ordering?
Yes, you need to send the request to our official WhatsApp number 87555-59472 with your Order ID.
Can I order customized gifts in bulk for corporate events or parties?

Yes, you need to ping us on WhatsApp, and you will get the pricing details for your Bulk Order.

Do you offer gift wrapping or packaging services?

Yes, but on special request.

Do you offer international shipping for customized gifts?

No, but it will be there super soon.

Can I include a personalized message or card with my gift order?

Yes, but it will be chargeable.

What are the payment options available?

- All online options such as Credit Cards, Debit Cards, UPI, Internet Banking, & Wallets are available.
- Cash On Delivery (But On Partial Payment)

What is your replacement policy for customized products?

You need to make an opening video of the parcel. If it is damaged OR incomplete, we'll replace it.

Note: 

  • The video should be non-edited. 
  • The video should not be in parts.
  • Before opening, you need to show all sides of the parcel.
Can I cancel or modify my order after it has been placed?

No, as it is a customized gift, we have already started making it after your order placement, and we are unable to modify it after started working on it.

How can I contact your customer support for further assistance?

You will get all your queries answered on our official WhatsApp number 87555-59472.